To qualify for EasyPay Loans you must be a South African citizen over 18, have held an EasyPay Everywhere account for at least three months, and pass a credit check and an affordability assessment. The lender publishes three products: up to R1,000 over 3 months, up to R2,000 over up to 6 months, and up to R5,000 over up to 9 months. Every application also needs biometric (fingerprint) verification at an EasyPay Everywhere branch.
EasyPay Loans are not provided by SASSA or by a bank. The lender is EasyPay Financial Services (Pty) Ltd, company registration 1998/020799/07 and registered credit provider NCRCP633. It is part of Lesaka Technologies, and its newer brochures show the same credit provider number under the name Lesaka Financial Services (Pty) Ltd (authorised FSP 46068). Some older FAQ answers and payment references still use the name Moneyline Financial Services. The EasyPay Everywhere account itself is a bank account, and its banking services are provided by African Bank Limited.
Eligibility Requirements at a Glance
These are the lender’s published minimum criteria. Meeting them makes you eligible to apply. It does not guarantee approval or a particular loan amount.
- South African citizen, older than 18
- An EasyPay Everywhere account in your own name, held for three months or longer, with three consecutive months of income or grant deposits
- A pass on the credit check and on the affordability assessment required by the National Credit Regulator’s rules
- Not blacklisted, not under debt review or administration, and not applying to be declared over-indebted or sequestrated
- No existing EasyPay Loan still being repaid. The only exception is the Top-Up Loan described below.
- Biometric verification in a branch
If you do not have an EasyPay Everywhere account, the lender’s FAQ says you can still apply at a branch for a one-month loan. You must bring a payslip and bank statements to prove your income.
Income and Affordability Requirements
EasyPay uses your account history as its main evidence of income. Its short-term and medium-term loans need three or more deposits into your EasyPay Everywhere account. The loan agreement is subject to a credit assessment under section 81 of the National Credit Act 34 of 2005. The lender will not tell you in advance how much you qualify for. The amount is set only during the formal assessment, and it can be lower than the amount you asked for.
Under the NCR’s affordability assessment regulations, a lender must work out your discretionary income. It starts with your gross income and subtracts statutory deductions, minimum living expenses and your existing debt repayments. What is left is the most you can realistically repay each month, and that figure caps your loan. It is not the published maximum of R1,000, R2,000 or R5,000.
Credit and Financial Requirements
EasyPay’s FAQ says blacklisted applicants will not get a loan. The loan agreement also requires you to confirm that you are not under debt review, not in the process of applying to be declared over-indebted and not facing sequestration. Before you sign, it helps to know these terms from the agreement:
- Repayment: monthly instalments are taken by debit order from your EasyPay Everywhere account on or after your grant or salary date.
- Cost: the interest, initiation fee and monthly service fee are set out in your quote, which stays valid for five business days. You can pay the initiation fee upfront or have it added to the loan.
- Default: you are in default after one missed monthly payment. The lender may then charge arrears interest, demand the full balance and list you with a credit bureau.
- Early settlement: you may settle at any time. You pay the balance plus the interest and fees owed up to the settlement date.
EasyPay does not publish a fixed interest rate or fee on its product pages, so compare the total amount repayable in your quote, not only the instalment.
Documents and Verification Required
What you need depends on which product you apply for.
- Immediate 3-month loan (up to R1,000): a 3-month bank statement, or a grant approval letter together with SASSA confirmation that your grant has moved to EasyPay Everywhere, plus biometric verification and completing the application in a branch
- Short-term (up to R2,000) and medium-term (up to R5,000) loans: three months of EasyPay Everywhere account history and fingerprint verification
- One-month loan for non-accountholders: a valid ID or temporary ID, a cellphone, proof of address no older than three months, a payslip and a three-month bank statement
If you have lost your ID, get a temporary ID from Home Affairs. EasyPay accepts it at a branch together with recent proof of address.
How to Apply and Improve Approval Readiness
You can apply for EasyPay Loans anywhere in South Africa through these official channels:
- Visit any EasyPay Everywhere branch with your ID, cellphone and proof of address.
- Dial the USSD code *120*3737#. This only works if your cellphone number has been biometrically verified at a branch. A loan agent then phones you to finish the application.
- Call the loans line on 0801 11 18 80, or request a call-back on the EasyPay Personal Loans page.
To improve your chances, keep your income flowing into the account for at least three consecutive months, settle any existing EasyPay Loan first, and get your cellphone number verified at a branch before you try USSD. If you are declined, the reason is printed on your branch application slip or explained by the loan agent.
Existing customers with a 6-month or 9-month loan can apply for a Top-Up Loan when one instalment remains, as long as their repayments are up to date. The new loan settles the old balance and pays the rest into your account. It is not available on 3-month loans.
Frequently Asked Questions
Who actually lends the money for EasyPay Loans?
EasyPay Financial Services (Pty) Ltd, a Lesaka Technologies company registered with the National Credit Regulator as NCRCP633. You can check any credit provider’s registration on the National Credit Regulator’s website.
How much can I borrow from EasyPay Loans in South Africa?
The published maximum is R5,000 over up to 9 months. Your actual limit depends on your affordability assessment and the product you qualify for.
Can I get an EasyPay loan if I am blacklisted?
No. EasyPay states that blacklisted applicants cannot take out a loan.
Can I take a second loan before the first is paid off?
No. You must settle the current loan in full first. The only exception is a Top-Up Loan on a 6-month or 9-month loan with one month remaining.
What if I close my EasyPay Everywhere account while repaying?
You still owe the balance. Contact the loans line on 0801 11 18 80 or SMS 49201 to arrange another repayment method, such as a debit order on another account, an EFT or a bill payment.
Money is still being deducted after I paid the loan off. What do I do?
Contact EasyPay on 0801 11 18 80, SMS 49201 or visit a branch, and keep your proof of payment. If it is not resolved, you can complain to a consumer court, an alternative dispute resolution agent or an ombud. The loan agreement names all three.
Loan limits, terms and application channels change, and EasyPay is rebranding to Lesaka, so confirm the current criteria and your quoted cost with EasyPay Financial Services on epe-online.co.za or at a branch before you sign. If you receive a social grant, our guide to EasyPay loans SASSA requirements covers the grant-specific rules and risks.
See loan requirements and browse all finance and funding requirements.