To withdraw from ZARbet you need a verified account, a request of at least R250, and a payout to a South African bank account or the original payment method you deposited with. ZARbet may ask for photo ID and proof of address first, and a fee of at least 10% can apply if your deposit has not been wagered at least once. The figures below come from the ZARbet terms and conditions, read on 10 October 2026, and ZARbet can change them.
ZARbet is operated by Apollo Gaming (Pty) Ltd. Because the requirements for a ZARbet withdrawal depend on its own terms, check the current version in your account before you request a payout.
Eligibility Requirements at a Glance
ZARbet states that it is a licensed bookmaker regulated by the Western Cape Gambling and Racing Board, licence 10010581-031, first issued on 28 March 2024 (see the ZARbet website). Apollo Gaming (Pty) Ltd also appears on the Board’s published list of licensed bookmakers. To withdraw you need:
- To be 18 or older and a South African resident.
- To be a natural person: the terms do not allow companies to use the service.
- A withdrawal of at least R250 per transaction.
- Any bonus wagering requirement completed (see the fees section).
- Verification documents submitted when ZARbet asks for them.
Identification and Account Requirements
Deposits must come from an account, payment system, card or voucher registered in your own name. Withdrawals go back to the original card, bank account or payment method used for the deposit. ZARbet may pay to another method only at its discretion and after extra security checks, and it pays only to South African banks and bank accounts.
Foreign nationals need a valid passport and a valid, current work permit. Asylum seekers can deposit, but before a withdrawal they must supply verified documents, including a bank confirmation letter from a South African bank account in their name.
Documents and Verification Required
ZARbet may ask for the following before it pays out:
- A photo ID: a copy of your passport, driver’s licence or national ID card.
- A recent utility bill showing your name and address, as proof of residence.
- A selfie or a verification call, where ZARbet asks for one.
- For asylum seekers, a bank confirmation letter from a South African bank in your name.
Submit the documents within 336 hours (14 days). If you do not, the withdrawal is reversed back into your account.
Fees, Limits and Service Conditions
- Minimum withdrawal: R250 per transaction.
- Wagering and fees: there is no withdrawal commission if your deposit has been wagered at least once (100%). Otherwise ZARbet may deduct a fee of at least 10%. For example, on a R1,000 deposit with R500 wagered, the minimum fee is R100.
- Service fee: the terms also say a per-transaction service fee applies, varying with the size of the withdrawal and the processor used. Check what it is when you request the withdrawal.
- Bonuses: you cannot withdraw while a bonus with wagering restrictions is active. No-deposit bonuses carry 30x wagering and a maximum withdrawal of R250. Deposit match bonuses carry 30x wagering and a maximum withdrawal of 10 times the deposit. Loyalty point bonuses carry 40x wagering and a maximum of R250. Only one withdrawal is allowed per bonus once the playthrough is met.
- Dormant accounts: an account with no login or use for 12 continuous calendar months is treated as dormant or inactive.
ZARbet’s bet limits page sets the maximum net payout at R10 000 000 per calendar day and per single or multiple sports bet, R1 000 000 for Lucky Numbers, R5 465 500 for On-Demand Games and R2 069 520 for Instant Games. A large win can therefore be capped, so read the limit for the product you are betting on before you place the bet.
How to Apply, Open or Activate
Request the withdrawal from your ZARbet account’s cashier. Every request goes through a pending period before ZARbet’s finance department reviews it. If you reverse a withdrawal, its pending time resets to the earliest pending time. The terms do not state a fixed processing time, so ask ZARbet support what to expect before relying on a payout date.
- Complete verification early so documents are not holding up the request.
- Withdraw to the same method you deposited with.
- Check the fee shown when you request the withdrawal.
- Enter your banking details carefully: you are solely responsible for their accuracy, and ZARbet accepts no liability for errors.
Frequently Asked Questions
How do I make a ZARbet withdrawal?
Request it through the cashier after your account is verified. The request is queued in a pending period, reviewed by finance, then paid to your original deposit method at a South African bank. The minimum is R250.
See the account and contract requirements and browse all consumer service requirements. Confirm anything that affects your own withdrawal with ZARbet and the Western Cape Gambling and Racing Board.