To withdraw from Sunbet you must be 18 or older, hold one registered account in your own name, and be paid to a bank account or other payment method in your own name. Withdrawals start at R50, and once you pass Sunbet’s withdrawal limit you need approved FICA documents: ID, proof of address and a live selfie.
On timing, Sunbet’s general terms say it instructs its bank at least two business days after your funds are available or its checks are complete, and it does not control how fast your bank clears the money. These figures were read on Sunbet’s site on 10 October 2026 and can change.
Eligibility Requirements at a Glance
- Be a natural person aged 18 or older; Sunbet may ask for proof of age
- Complete registration and meet the FIC Act (FICA) requirements to be accepted as a customer
- Companies, close corporations and other corporate entities cannot bet
- Hold only one player account
- Meet the R50 minimum withdrawal
- Have played through any deposit or voucher amount before withdrawing winnings
Sunbet (Pty) Ltd states in its site footer that it is licensed by the Mpumalanga Economic Regulator (licence number 9-2-1-09789) and the North West Gambling Board. It also appears on the Western Cape Gambling and Racing Board’s list of licence holders.
Identification and Account Requirements
The name you used when you registered must match the name on the card or other payment method you use for deposits and withdrawals. Deposits must come from a card or bank account in your own name, and only one account is allowed per person.
Sunbet’s terms let it refuse or hold a withdrawal when identification or proof documents are outstanding, when your banking details conflict or look suspicious, when you owe Sunbet money, when the amount is more than your balance, or when there is a dispute on the account.
Documents and Verification Required
Sunbet’s FICA FAQ lists what it accepts:
- Proof of identity: a South African ID document or card, a valid South African passport, a valid South African driver’s licence, or a valid passport if you are not a South African citizen
- Proof of residential address not older than three months, such as a municipal or utility bill or a phone account; if you live with someone else, a co-habitant declaration with the owner’s ID and a utility bill; the upload page also lists a lease agreement or bank statement
- A live selfie
You upload these under My Account, then My Profile, then FICA Documentation. Files can be PDF or png and up to 4MB each. Sunbet says verification may take up to 48 business hours and that it confirms by email.
You can withdraw up to a limit set by Sunbet before documents are demanded. Once you exceed that limit you must submit all the documents before the withdrawal can go through, so it is quicker to upload them before you win.
Fees, Limits and Service Conditions
- Minimum withdrawal: R50.00
- Cash Send (FNB eWallet or OTT, Standard Bank Instant Money), Kazang and Instant Money: minimum R50, maximum R3000 per day and R50 000 per month. Sunbet says additional charges may apply to Cash Send. The page does not state limits for EFT withdrawals.
- Play-through: winnings from a deposit or voucher cannot be withdrawn until that amount has been played in full, and Sunbet may charge an administration fee on amounts deposited
- Dormant accounts: an account with no deposit or bet for more than 180 consecutive days may be treated as dormant, and its balance may be forfeited under the licensing authority’s instructions
How to Apply, Open or Activate
Sunbet’s withdrawal FAQ lists these methods: EFT (add your bank account first), Cash Send through FNB eWallet or OTT or Standard Bank Instant Money, Nedbank Send iMali, Kazang and Instant Money.
- Register and sign in at sunbet.co.za
- Upload your FICA documents so they are approved before you need them
- Choose a withdrawal method in your own name and enter an amount of at least R50
- Check Pending & Successful Withdrawals afterwards. A pending withdrawal can be reversed from that screen.
Frequently Asked Questions
How long does a Sunbet withdrawal take?
Sunbet’s terms say it instructs its bank at least two business days after the funds are available or its verification has finished, and your bank then clears the payment. FICA document checks can take up to 48 business hours. No faster guaranteed time is stated.
What is the minimum Sunbet withdrawal?
R50.00. Voucher-style methods such as Cash Send, Kazang and Instant Money also have a R3000 daily and R50 000 monthly maximum.
Do I need FICA documents to withdraw?
Yes, once you pass the withdrawal limit Sunbet sets. You need proof of identity, proof of address not older than three months and a live selfie.
Why would Sunbet refuse my withdrawal?
Common reasons in its terms are outstanding identification or proof documents, conflicting or suspicious banking details, an amount above your balance, money owed to Sunbet, or an open dispute. If a deposit has not yet been played through, winnings cannot be withdrawn.
Can I withdraw to someone else’s account?
No. The name on your account must match the name on the card or payment method.
Confirm current limits, fees and documents with Sunbet before you deposit. See the consumer services requirements hub and browse accounts and contracts requirements.