To withdraw from MBet you must first turn over your deposits and send MBet a copy of your ID or passport for verification. MBET International (Pty) Ltd states that it is licensed by the Western Cape Racing and Gambling Board (licence 10189800-001, issued 21 September 2021). The details here come from the MBet terms and conditions.
Can you reverse a withdrawal on MBet? Neither the MBet terms and conditions nor the MBet FAQs says that a pending withdrawal can be cancelled or reversed. Call MBet as soon as possible on +27 87 095 3737 and ask. Do not assume a reversal is possible.
Eligibility Requirements at a Glance
- Meet MBet’s age and registration rules, which are set out in its terms
- Have turned over all deposits before requesting a withdrawal
- Have sent a copy of your ID or passport to MBet for verification
- Meet any wagering requirement attached to a bonus you accepted
Identification and Account Requirements
MBet states that a copy of your ID or passport must be sent to it for verification before any withdrawal is processed. Do this when you register rather than when you first want to cash out, so the verification is not what holds your payout up.
The terms also state that card deposits are refunded only to the same card. Keep that in mind when you choose how to fund your account.
Documents and Verification Required
- A copy of your South African ID or your passport, as MBet requires for verification
- Banking details for an EFT payout
MBet’s terms do not list further documents. If MBet asks for more, such as proof of address, it is doing so under its FICA obligations; supply it through the channel MBet specifies.
Fees, Limits and Service Conditions
- EFT withdrawals requested before 14h30 are processed between 15h00 and 15h20
- Requests made after 14h30 are batch-processed the next day, and a Friday request after 14h30 is processed on Monday
- Large withdrawals are paid by cheque or bank transfer within 48 hours of MBet receiving the request
- The terms say withdrawals may be made at MBet branches
- The terms page states no minimum withdrawal amount and no withdrawal fee, so ask MBet to confirm both before you request a payout
Never gamble with money you need. If you feel your gambling is out of control, the South African Responsible Gambling Foundation (National Responsible Gambling Programme) offers free, confidential counselling on 0800 006 008, 24 hours a day.
How to Apply, Open or Activate
To withdraw from MBet:
- Make sure your deposits have been turned over and your ID or passport copy has been sent and accepted
- Log in and request the withdrawal from your account, choosing EFT or the other option offered to you
- Request before 14h30 on a weekday if you want it processed the same day
- If you need to cancel or reverse a request, or something goes wrong, phone MBet on +27 87 095 3737 straight away
MBet’s terms say that for a transaction you want to cancel, you must contact MBet by phone as soon as possible, and that cancellation may be impossible if prices have changed. That wording covers transactions generally, so ask MBet whether it applies to your withdrawal.
If MBet does not resolve a complaint, the Western Cape Racing and Gambling Board is the licensing authority to approach.
Frequently Asked Questions
How do I reverse a withdrawal on MBet?
MBet’s terms do not say that a pending withdrawal can be reversed. Phone MBet on +27 87 095 3737 as soon as you request it and ask whether it can be stopped. Speed matters, because EFT requests made before 14h30 are processed from 15h00.
What are the MBet withdrawal requirements?
Your deposits must be turned over and MBet must hold a copy of your ID or passport for verification before it processes a withdrawal.
How long does an MBet withdrawal take?
EFT requests before 14h30 are processed from 15h00 to 15h20. Later requests are processed the next day, or on Monday for Friday requests. Large withdrawals are paid within 48 hours of receipt.
Is MBet licensed in South Africa?
MBET International states it is a bookmaker licensed by the Western Cape Racing and Gambling Board, licence 10189800-001. Confirm a licence with the board if you want to be certain.
Is there a minimum withdrawal or a fee?
The terms page does not state either. Ask MBet before you request a withdrawal.
MBet sets its own withdrawal terms, which can change. Confirm current requirements with MBet before you withdraw. See account and contract requirements and browse all consumer service requirements.